FAQ: Warranty, Quality & Returns for TFT LCD Modules
Quality and warranty are how a supplier is judged after the sale. This page answers the common questions about the quality system, per-lot verification, warranty period and the return process for our industrial TFT LCD modules.
Quality System
Production runs under an ISO 9001:2015 quality management system certified by TÜV, with inspection and test at each manufacturing stage and a final OQC gate before shipment. The quality system is the framework; the per-lot verification is what proves the specific build.
Per-Lot Verification
Beyond design qualification, each lot is verified against the agreed acceptance plan, and test records are available on request. For a procurement audit, that means the shipped build is documented without re-running the whole plan.
Warranty and Returns
| Topic | Answer |
|---|---|
| Warranty | Standard cover for manufacturing defects; period confirmed at order |
| Returns | Handled under the agreed return procedure in the business terms |
| Defective unit | Reported against the lot test record for fast resolution |
Frequently Asked Questions
What quality system covers the modules?
Production runs under an ISO 9001:2015 quality management system certified by TÜV, with inspection and test at each manufacturing stage and a final OQC gate before shipment.
Is testing done per lot?
Yes. Beyond design qualification, each lot is verified against the acceptance plan, and test records are available on request so a procurement audit can close without re-running the full plan.
What is the warranty period?
A standard warranty applies to manufacturing defects; the exact period and the return process are confirmed at order. Defective units are handled under the return procedure agreed in the business terms.
Related Pages
- Reliability Testing — how modules are verified
- Custom Test Jigs & Tooling — per-unit test
- Business Terms — the formal warranty and return terms
Talk to Our Engineers
Send your quality and warranty requirements to sales@odmlcd.com — we will reply with the quality plan and warranty confirmation for your order.